The past few years have shined a light on the volatility of the market and how quickly shifts can happen. This guide will walk through the changing world of work & how to re-imagine a better solution.
Due to a recent portfolio acquisition, the client was looking to partner with a staffing firm that had experience in recruiting operations management roles.
The client had a need for Inside Sales Account Representatives to act as the first line of contact for service requests. We developed an aggressive focus on sourcing the most qualified candidates.
Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service representatives and project administrators.
This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and Asia and provides third-party collections, accounts receivable management and customer service
We started by gaining an understanding from our client of what the most critical requirements were for the candidates to meet.
COVID-19 has drastically changed every aspect of life for those in the U.S. and around the globe. And the world of work is no exception. Work as we know it has fundamentally changed.
At Staff Management | SMX, safety is a part of our daily operations and we work with each client to ensure their safety program is tailored to their operation.
A centralized services team works around the clock to support your staffing program. These centralized services teams allow your onsite teams to manage you workforce and provide optimal service level
Flexible work arrangements, like alternative scheduling, have long been popular options, but they carry challenges too. Here are our tips for efficiently implementing flexible solutions.
Simple scheduling has its appeal, but is it holding your operation back? Our FLEX scheduling uses a flexible job-sharing framework to help you reduce turnover and burnout while increasing fill rates.
With lower unemployment rates and greater technological sophistication in distribution centers, it can be a challenge to find and retain quality talent. Here are three tips to help you
When you think about the costs of overtime, you probably think about up-front payroll expenses. But do you think about the long-term costs too?
While there’s evidence that the manufacturing skills gap may be shrinking, it’s still causing headaches for many companies that operate in remote areas or tough labor markets.
New laws at the state and local level have impacted standard pre-employment screening processes in a big way. From time to time, you'll have to update your policies.