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>   More than 60 professional call center reps are deployed to a world leader.
>   Outsource. Why you need Staff Management.


Maintain the vital link to your customers with our call center solution: Staff Link™


Staff Link combines our call center industry experience and expertise in contingent staffing to deliver a solution that helps you reach profitability and service goals when costs are spiraling upward and productivity is on a decline. 


Quick Fact:

60-70% of overall call center operational costs come from staffing!
  1. Provides you with a workforce of high quality, service-oriented representatives
  2. Increases profitability
  3. Effective for inbound and outbound, telesales or customer service operations
  4. Offers a comprehensive and innovative approach to attracting, selecting, training and managing qualified and productive representatives
  • Screen: Phone screening to assess communication skills and motivational fit
  • Test: Practical skill testing to evaluate data entry and retention skills
  • Assess: Personality assessments for sales and service attitude and aptitude
  • Select: Behavioral interviewing for optimum job matching
  • Train: Interactive training and certification to reduce learning curve
  • Retain: On-site management to minimize vacancy and turnover

> Download the Staff Link Sell Sheet
800.746.9462
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